Support Center
We're here to help. Find the right channel to get assistance with your account, server listing, or any other issue.
📋 Server Listing Help
Need help adding, editing, or removing your server from our directory? Our team is ready to assist you.
Contact Us🔒 Report Infringement
If you believe your copyright or intellectual property rights have been violated, use our formal DMCA/DSA process.
DMCA/DSA Procedure🛡️ Report Abuse
Report abusive behavior, fraudulent server listings, vote manipulation, or any violation of our Terms of Service.
Report Abuse⭐ Premium Support
Already a Premium member? Get priority support for your featured listing, banner placement, or account questions.
Premium Support💼 Business Inquiries
Interested in advertising, partnerships, bulk listings, or API access? Let's discuss how we can work together.
Get in Touch❓ General Questions
Have a question not covered by the categories above? We're happy to help with anything related to our Platform.
Ask UsWays to Reach Us
Discord Community
Get community support and connect with other server administrators.
Frequently Asked Questions
How do I add my server to the directory?
To add your server, you need to create an account on our Platform, then navigate to the game category that matches your server and use the "Add Server" option. Fill in all required fields — server name, IP address, website, description, rates, and version — and submit for review. Listings are typically approved within 24-48 hours.
How do I edit or update my server listing?
Log into your account, navigate to your server listing, and use the "Edit" option. You can update your server description, banner, rates, version, and other details at any time. Changes may take up to a few hours to reflect due to caching.
How does the voting system work?
Players can vote for their favorite servers once every 24 hours. Votes help determine server rankings in our top lists. Any attempt to manipulate votes through bots, VPNs, or other fraudulent means will result in immediate removal of the server from our directory and a permanent ban.
How do I report a server that violates your terms?
If you believe a server listing violates our Terms of Service — for example, by containing illegal content, malware, or stolen intellectual property — please email us at hello@stageofgames.com with the subject "Abuse Report" and include the server name, URL, and a detailed explanation of the violation.
My server was removed. How can I appeal?
If your server listing was removed and you believe this was done in error, please contact us at hello@stageofgames.com with the subject "Listing Appeal". Include your account email, server name, and any relevant information. We will review your case and respond within 5 business days. For DMCA-related removals, please see our Counter-Notification Procedure.
What are Premium Listings?
Premium Listings are paid featured placements that give your server increased visibility on our Platform. Premium servers appear at the top of listings, have highlighted visual styling, and receive priority in search results. Premium is available for a monthly or annual subscription. Learn more about Premium.
📄 Before contacting us about legal matters: Please review the relevant sections in our legal documents:
- Copyright/DMCA claims: DMCA/DSA Notice and Takedown Procedure
- Counter-notifications: Counter-Notification and User Defense Procedure
- Privacy concerns: Privacy Policy
- Cookie questions: Cookie Policy
- Full terms: Terms of Service
For copyright infringement claims, you must follow the formal procedure outlined in our Terms of Service. Incomplete or improperly formatted claims will not be processed.
Business Hours
Our support team operates during the following hours (Central European Time / CET):
- Monday – Friday: 9:00 AM – 5:00 PM (CET)
- Saturday: Closed
We aim to respond to all inquiries within 24-48 hours during business days. Premium members receive priority response times.